Evan Todd Spa and Salon in Indianapolis, Indiana

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• David Blough

  Posted May, 23 2019

  The facial was very good but the amenities were not as promised. I was looking to use the sauna and steam room. I tried the steam room several times and finally got the attention of the front desk. They blamed it on the engineering staff at the hotel. When I then talked to the Assistant Manager she was no more helpful. I suggested the team of people at the desk should check the amenities everyday to make sure they work. Like if the pool has no water. Very poor customer service and no one taking responsibility for making sure the experience is as promised. Nancy Blough

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